Custiligence
Discuss your round

Managed customer diligence · Seed to Series B

Clearer customer evidence.
Stronger investor conversations.

Custiligence coordinates customer interviews and turns the findings into a balanced, investor-ready memo—helping founders manage diligence without repeatedly calling on the same customers.

Discuss your round View a sample memo

Packages from $4,000. Customer outreach starts only after the scope and permissions are agreed.

CustiligenceIllustrative sample

Customer diligence memo

Project Cedar

A fictional B2B platform for coordinating maintenance across multiple locations.

Scope
3 fictional interviews
Focus
Value, adoption & open questions

Strength

A recurring operational need

Customers describe clearer ownership and fewer status-chasing conversations.

Interviews A + B

Concern

Adoption depends on a champion

One account still needs a manager to prompt colleagues to update their work.

Interview C

Follow-up

Test the renewal case

Speak with the budget owner before treating positive usage as buying intent.

Evidence still needed

Built for the moments when
customer proof matters.

Multiple investors.
A small set of key customers.

Strategic relationships.
A live fundraising timeline.

The process

A thoughtful first pass.
A clearer path forward.

We handle coordination, interviews, and synthesis. You stay involved where context and customer relationships matter most.

  1. Agree on the right accounts

    We map your customer base together, identify useful perspectives, and establish permissions and sensitive relationships before outreach.

  2. Listen for the full picture

    Structured interviews explore how customers use the product, where it delivers value, and what still needs work.

  3. Give investors useful context

    A concise memo brings together evidence, recurring themes, risks, and the questions that warrant a direct follow-up call.

Explore the process

The team & approach

Startup expertise.
Careful customer research.

Custiligence brings together a team with startup expertise to help founders navigate customer diligence. Our work centers on the relationships, evidence, and decisions that matter in a live round.

Meet our approach

Customer relationships come first

You help define suitable accounts, access boundaries, and timing. An inquiry does not authorize customer outreach.

Balanced findings

The work captures strengths and concerns. Founder input provides context without changing the substance of customer feedback.

Clear next questions

Investors can see what the interviews support, what remains uncertain, and where direct customer conversations would add value.

How we handle sensitive relationships

Scope & pricing

Start with the scope
your round needs.

Every package includes founder intake, permission-aware planning, customer interviews, and a written memo. Final timing and scope are confirmed together.

Common starting point

Reference Memo

$5,000

3 customer interviews · Founder prep call · Investor-ready summary

Timing confirmed with your scope

Discuss this package

For a broader view of customer evidence

Investor Diligence

$7,500

4 customer interviews · Key quotes · Risk flags · Optional briefing

Timing confirmed with your scope

Discuss this package

Customer availability, sensitivity, and add-ons can affect timing and price.

Compare packages & add-ons

Let's start with your situation

Make room for the
conversations that matter.

Tell us about your round, your customer base, and where diligence is getting complicated. We’ll recommend a practical next step.

Discuss your round

An initial inquiry. No customer outreach.